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Consultation Process

As anyone who is experiencing hair loss knows, it is difficult to ignore the situation. When you start to learn about the treatments available, you will have many questions on the best course of action to take. To begin with, most of our clients phone in, submit a couple of photos of their case for the surgeons to assess, or book in for a free consultation at our Harley Street clinic in London. 

Following your initial contact and assessment, it is best to come and meet one of our hair restoration surgeons. They will assess if you are a suitable candidate for hair transplant surgery, or if a non-surgical approach would be better suited to you.

Hair restoration surgery isn’t for everyone for a number of reasons including patient age, hair-loss pattern, available donor hair, and medical background.

To see if you’re a good candidate, a thorough examination is required to determine your overall health, current hair-loss pattern, family history of hair loss, what you would like to achieve personaly and how much donor hair you have available taking into account future usage of the safe zone region via FUE or FUT should you need to down the line.

Our hair transplant surgeons will listen to you carefully and ascertain what you would like to achieve before detailing the best options available given your specific case. 

Following your consultation, you will receive a comprehensive summary, tailored to your individual case. We encourage you to take your time before making a decision, and ask as many questions as needed, to make sure everything is clear before proceeding.

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We also offer online consultations for those interested in ascertaining their options quickly. To begin with, please send over a few high-quality images of your current hair loss, including your donor hair, for examination. Once received, we will send you a questionnaire, so that our surgeon can assess your case, and determine which surgical or non-surgical solution is best suited to you before attending an in person consultation.

On the day of your consultation, you will personally consult with our hair transplant surgeons registered by the General Medical Council (GMC) at our Harley Street headquarters in London, and not with a sales representative under pressure to close a deal for commision pay. Overall health, safety, and well-being of our clients are paramount to us.

Only a registered hair transplant surgeon can properly assess and advise which is the most suitable hair restorative option available, given your individual case. You will discuss the long-term planning and correct management of your available donor hair, taking into account the possible future usage of this precious finite region. You will discuss the goals that you desire, and the options which are achievable, whilst having a trusted and dedicated team to assist you with pre-operative and post-operative advice throughout should you decide to go ahead with treatment.

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